SHIPMENT UPGRADE NOTICE:
We've put a lot of focus on making sure the items get delivered to our customers as quickly as possible. So lately we’ve upgraded our shipping system to provide better service: we managed to shorten the shipping time.
1. Do you ship to my country?
We ship orders all over the world.
2. How much is the shipping cost?
We provide free shipping promotions, don't miss the big chance!
3. How long will it take to receive my order?
5-7 days can be arrived.
Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.)
4. How can I track my order?
You can use the order's email to track orders on our website.
Click tracking Order
Note: (If you can not check it immediately with the tracking no, please take more patience to wait a while).
Non-delivery or wrong
* We are not responsible for reshipment if you provided us with an incorrect address or incomplete.
* If you're refused to sign the order, we will charged 30% as handle fees, if the package has been restored several times after unsuccessfully delivery (due to you are absent or you provided a delivery address incorrect or incomplete us), we will need 30% shipping.
* For customers who do not receive your parcel within 20 working days.
Please contact the local post office as soon as possible. Still, you can check with the local post office directly with your ID card or other valid certificate and the order information copy that you can print out when login to your registered account on our website.
Return & Exchanges
How do I return or exchange an item?
Please understand that we do not accept returns or exchange without prior return authorization. Therefore if you need to return your order for some reason, please contact our Customer Service staff first to confirm. Once you are authorized to return the item(s), please follow all of the instructions provided.
We recommend that all returns be sent via a traceable carrier. Keep the Return Tracking Number associated with the package you are returning to ensure that the package is returned to our warehouse. we is not responsible for packages sent with a return label not provided by us, or without the original packing slip. Also, we do not accept C.O.D. deliveries.
Please note the following product return requirements:
Merchandise must be returned within 7 days of receipt;
Merchandise must be unworn and unwashed;
Merchandise must have all tags, original packaging, accessories and embellishments fully intact.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed.
If you are not satisfied with the items you received, we can easily arrange an exchange or a refund for you.
Satisfaction Guarantee *
Your satisfaction is our priority!
Refunds will be processed within approximately 7 to 10 business days after we receive your return. The exact time can vary and is subject to the individual payment provider. Once refunds have been processed, we recommend contacting your payment provider for updates. All original shipping charges are non-refundable.